About Us

Meet the Team

At PMI Metro Lakes, we bring over 20 years of industry experience across diverse sectors of real estate, including residential, commercial, and short-term rentals. For investors, our expertise means efficient management, maximized returns, and value creation. For guests and tenants, it means a commitment to exceptional customer service, ensuring a positive and seamless experience. When you choose our company, you’re partnering with a team dedicated to not only enhancing your property’s potential but also to ensuring the satisfaction of those who stay or live there.

Let us help you achieve your property management goals while delivering excellence to both owners and occupants.

Picture of Charles Bantos
Charles BantosPresident and Broker

Charles leads PMI Metro Lakes with over two decades of comprehensive experience across diverse sectors of real estate that include brokerage, corporate real estate, mergers and acquisitions, property management, and asset optimization.

Raised by his aunt and uncle, who were local real estate developers and investors, Charles developed a deep love for real estate from an early age. This passion ignited his career, where he focused on transforming properties into high-performing assets. In the corporate real estate sector, Charles distinguished himself by optimizing portfolios, negotiating complex transactions, and leading teams of successful real estate professionals across the U.S. and Canada. His authentic leadership style, characterized by a strategic focus on growth and operational excellence, is deeply rooted in the core values of the company’s mission. Charles has worked across all facets of real estate and has achieved multiple growth records within a Fortune 50 company.

As a seasoned investor in both residential real estate and short-term rentals, Charles blends his practical real estate expertise with an MBA specialized in Finance from Hult International Business School, where he graduated with distinction. His skills in leadership, financial analysis and strategic planning are key to driving the ongoing success of the company and its clients.

In his free time, Charles enjoys fishing, practicing martial arts, and gathering with family & friends. However, what he values most is the time spent with his beautiful wife, their daughter, and their two lively beagles.

Picture of Vivian Bantos
Vivian Bantos Operations Manager | Guest Experience

With over a decade of experience managing short-term rentals and residential properties, I have successfully overseen all aspects of property management, from guest services and tenant relations to property maintenance and financial oversight. My background as a real estate investor provides a comprehensive understanding of maximizing returns and property value. Through strategic management and attention to detail, I’ve consistently delivered outstanding results for both property owners and tenants.

What I enjoy most about my work is crafting exceptional guest experiences. I love helping families and travelers create unforgettable vacations filled with lasting memories.